Product updates

What is new in the Suppleo platform: new features, improvements and fixes, as they are released.

2026

  1. Confirm devices returned to your workplace

    When an employee hands their devices back at your workplace, you can now confirm that you have received them. Nobody else can close that return for you, so until now those devices stayed assigned to someone who had left.

    • New feature
  2. Meet Suppleo AI

    Ask AI now sits in the top bar, and answers questions from what your organisation already has in Suppleo.

    • New feature
  3. Automations, rebuilt as a canvas

    Automations are no longer a form you fill in. You build them on a canvas: drop in a trigger, chain the conditions that narrow it, and add the actions that run.

    • New feature
  4. Preview a communication template before you save it

    Open Preview from the Actions menu on any communication template and see the rendered result against sample data.

    • New feature
  5. Copy an assortment under a new name

    Duplicate a whole assortment from its detail header and adjust the copy, instead of rebuilding it item by item.

    • New feature
  6. New report: return option quotas

    A new report shows how much of each return option quota has been used, and how much remains.

    • New feature
  7. Departments on assets

    Every asset can now belong to a department, including devices in stock that are not assigned to a user.

    • New feature
  8. Assortment management upgrades

    Managing large assortments just got faster: synchronised uploads, bulk editing in the group tree, and calculated pricing per category.

    • New feature
  9. Order flow update

    Order statuses now only reflect the active order flow.

    • New feature
  10. New Offboardings module

    Track asset offboardings from request to resolution in one place. The new Offboardings module gives you a clearer view of returns, buyouts, deadlines, settlement status, and case progress.

    • New feature