Connect the platform to the systems you already run

Sign-in, users, support and orders connect to the platform, so nobody types the same data twice.

Apps in the catalogue

You connect your own apps, and a customer’s admin can connect apps for their company.

Sign-in and users

SSO: employees and admins sign in with the accounts their company already has. SCIM: users are created, updated and deactivated automatically from the company’s directory.

  • Microsoft Entra IDSSOSCIM Sign in to the shop and the back office with Microsoft accounts, and provision users from your directory. The platform updates access and department each time an employee signs in.
  • OktaSSOSCIM Sign in with Okta and provision users from your Okta directory.

Orders

Orders from the shop go on to the distributor without anyone retyping them.

Support

Employees’ support requests land in your own help desk.

Devices

The platform pulls Apple devices from a device-management system and assigns them to the employees who use them.

  • Iru Syncs Apple devices from Iru and assigns them to their employees.

Data from the rest of the chain

Product data, shipping, returns and insurance run with the platform without an app.

  • Product feed

    The platform pulls items and prices from your product feed every night.

  • Spreadsheets

    Import products from a spreadsheet, and update prices with a preview first.

  • Carriers

    The employee picks a pickup point at checkout, and parcels and return labels can be tracked.

  • Activation lock

    The platform checks whether activation lock is still on when a device comes back.

  • Insurers

    When an employee leaves, a claim goes to the insurer automatically.

Webhooks, SFTP and a partner API

Your systems can react to what happens in the platform: workflows call webhooks, upload files by SFTP and send email. Partners in the network create their own API keys in the partner portal.

Webhooks
A call to your system when an order changes, an agreement expires or an offboarding moves on.
SFTP and email
Reports and files delivered on a schedule. Only the new rows, if you prefer.
API for partners
Workshops, return partners and insurers create their own API keys and read the API docs.
Log per app
Each connected app keeps a log of requests in and out, so you can trace errors.

If you need another integration, talk to us. Only partners in the network get API keys.

Example: connected systems in the reseller’s back office and the latest event from each.

Got a system that needs to connect?

We’ll look at how the systems you run today fit in.