Privacy & Data Processing
At Suppleo, we take your privacy seriously. This policy explains how we collect, use, and protect your personal data when you visit our website or use our services. For business customers, a separate Data Processing Agreement (DPA) is signed as part of our service contracts.
What data we collect
We collect and process personal data when you interact with us, either through our website or platform:
Contact information: name, email, phone number, company name (e.g., via contact forms).
Usage and technical data: IP address, browser type, operating system, and user behavior on our site (via cookies).
Account and billing details: applicable for customers using our platform, including login information, payment details, and support history.
How we use your data
We use your personal data for the following purposes:
Service delivery: to provide, maintain, and improve our platform and related services.
Support and communication: to respond to inquiries and share relevant updates or offers (you can unsubscribe at any time).
Security and compliance: to protect against misuse, ensure platform stability, and comply with legal obligations.
Cookies and tracking
We use cookies and similar technologies to improve functionality and understand how visitors interact with our website. Cookies help us analyze traffic and optimize performance. You can manage or disable cookies in your browser settings. By continuing to use our site, you accept the use of cookies in accordance with this policy.
Data sharing
We do not sell or rent your personal data. However, we may share data with trusted service providers who help us operate our platform (e.g., hosting, analytics, support). These providers are contractually bound to handle your data securely and in compliance with GDPR. We may also disclose data if required by law or to protect our legal rights.
Your rights
As a data subject, you have the right to:
Access: request a copy of the data we hold about you.
Correction: request correction of inaccurate or incomplete data.
Deletion: request deletion of your personal data, where legally permissible.
Objection: object to data processing for marketing or certain legitimate interests.
Withdraw consent: if processing is based on your consent.
To exercise your rights, please contact us at [email protected]
Data security
We take appropriate technical and organizational measures to protect your data, including encryption, access control, and secure data storage. Our infrastructure is hosted in secure data centers and monitored regularly.
Changes to this policy
We may update this policy as needed. Any significant changes will be communicated on this page. By continuing to use our services, you accept the updated terms.