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Whether you need support or a solution recommendation for your business, Suppleo will ensure you receive the necessary help every step of the way.

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Support

+(1) 888-229-3502

Contact us

+(1) 888-229-3502

Linkedin

Headquarters

Hovedvejen 9
2600 Glostrup, Danmark

Frequently Asked Questions

What is the Difference Between a Supplier and a Vendor on Suppleo?

Vendors supply the hardware/products directly to end users, while Suppliers provide the services that enhance and support that hardware, working through the Suppleo platform to deliver a complete IT solution.

What are the key features of Suppleo's platform?

Suppleo’s platform offers customizable shop configurations, supplier integration, asset management, automated service requests, flexible financing options, and white-label solutions. You can learn more about each feature under the Features tab.

Can Suppleo be integrated with other tools and systems my company uses?

Yes, Suppleo’s platform is designed for seamless integration with your existing tools and systems. Our JSON API allows for easy data import/export, enabling smooth connectivity with your CRM, ERP, and other critical business systems. This integration capability ensures that all your IT management processes are unified and efficient.

What kind of support does Suppleo offer if I encounter issues or have questions?

Suppleo provides a dedicated support team available to assist you with any issues or questions you may have. Whether you need help with platform features, troubleshooting, or general inquiries, we’re here to help you every step of the way.

What are the pricing options for using Suppleo’s services?

Suppleo offers flexible pricing based on your specific needs. Our transparent pricing model includes a fixed fee per dispatched order, making it straightforward and easy to manage. We also provide additional services, such as product insurance, extended warranties, and leasing options, which can be tailored to your requirements. For custom enterprise solutions or more detailed information, please contact our sales team.

How customizable is the Suppleo platform to meet specific business needs?

The Suppleo platform is designed with flexibility in mind, allowing businesses to tailor features and services to their unique requirements. From configuring shop assortments and service agreements to integrating with preferred suppliers and customizing branding, Suppleo provides a versatile framework that adapts to your specific business needs. Whether you’re looking to streamline device management or offer a comprehensive range of employee benefits, our platform can be customized to support your business goals.

Does Suppleo offer a trial or demo version for potential users?
Yes, Suppleo offers a demo version to help potential users explore our platform’s features and capabilities. This allows businesses to get hands-on experience with our system, from managing product assortments to configuring service agreements and exploring various customization options. To schedule a personalized demo or discuss trial opportunities, please contact our sales team.

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